Política de reembolso

No return or exchange policy unless wrong item, wrong colour, wrong size shipped. All sales are final!

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you instructions on how and where to send your package. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Unfortunately items sent back to us without first requesting a return will not be accepted., and also we cannot accept returns on sale items or gift cards.

You can always contact us for any return question at Velvetica1@hotmail.com